Experience It's no secret that NEW is one of the
younger brands on the scene, but there's certainly no shortage of experience in
our R&D department. Since the first day functional high-performance, yet
well-balanced products has emerged into the NEW range with an uttermost attention
to detail. Take a close look at any of our products and see it for yourself.
No compromises in safety There's no coincidence behind
why we decided to put multiple ways of fully depowering your kite into our bar
design. We've been there - snapped lines, broken ribs and being dragged halfway
out in the ocean. Just so you won't have to!
User-friendly products We've thought less about which
animal we would put on the canopy and far more about making our products easy to
understand from the first glance. The brightly color-coded bar & lines
together with easy-to-read markings make it dead simple to rig, launch and pack
up your gear whether you're riding on snow or water.
Nice price! NEW kiteboarding offers nicely priced
products products to ensure that you will have money left to spend on your next
surf trip. Most of our dealers also offers payment-plans meaning that you may be
able to purchase a kite for as cheap as €15 per month!
Reliability Before entering our product range, each and
every product have undergone rigorous testing. We've done the most obscure tests
to simulate wear-and-tear on every single seam to ensure that our products will
withstand the forces created by kiteboarding. During the manufacturing
process, every product is comprehensively tested several times. We've introduced a
zero-tolerance policy against manufacturing defects. Not just for safety, but to
ensure your satisfaction as a customer of NEW kiteboarding.
Get your spares, wherever you are We can't imagine anything
worse but going on your month-long dream kite vacation and experience a
non-repairable blowout in a bladder the first day. That's why established our
head-ache-free express spare service. Not only does our dealers have the most demanded
wear-and-tear spares in stock at all times, but we do also offer overnight
express delivery of any spareparts to virtually almost any place in the world, at
fair rates!
Get support quickly Not only have we made sure that our
NEW representatives in the shape of dealers & distributors are fully educated
about the products, but we also stay ready to answer even the most ridiculous
question within 48 hours - any day, all year around. Put our customer service at
the test by sending an email to us today or just drop your question at Twitter or
Facebook!
Second-hand value To the contrary of our competitors,
we doesn't drop a shiny new model before every summer and tell you that last
years model isn't even worth comparing. What we do instead is rolling out changes
on a continuous basis and introduce new color&graphic combos every now and
then. That means that the second-hand rates of NEW kites are usually higher than
other brands.
Fair warranty NEW kiteboarding continuously work in the
direction to become the foremost and leading service-oriented actor in the kiteboarding
industry. That means that we offer fair warranty terms on all of our products - 6
months of warranty is included with all products and covers any eventual defects that
is the result of improper manufacturing.
Environmental consciousness We are fortunate to be able
to spend a lot of time out in the nature, working with what we love the most.
While doing so it have become clear to us how precious our environment really is.
Therefore we've made sure that NEW kiteboarding actively should work to minimize
the environmental footprint of the organization. Since 2009 we've actively done
so by creating and following an environmental policy containing a number of
guidelines regarding everything from product freights, company cars,
waste-sorting and more.
